HR Services
The HR services will be tailored according to individual customer needs and managed by a cloud HR system so the HR professionals and customers can manage and control the functions efficiently.
Customers may choose to outsource part or all their HR functions based on the below categories
Essential HR Functions
Organizing and archiving employee profiles in a systematic and organized manner
Maintaining salary details in the system and processing the monthly payroll using WPS
Keeping track of employee leaves and calculating leave settlements in compliance with KSA labour law
Applying the separation procedures and calculating the last settlement in accordance with KSA labour law
Implementing fair and consistent policies to organize employee relationships with management and resolve employee conflict
Develop and implement an advanced self-service system that allows employees to apply, track, and enquire about HR-related services
Other Essential HR Functions include
- Implementing an effective organizational structure aligned with the customers strategic goals
- Establishing the HR system parameters in accordance with Qatar’s labour law and customers’ requirements
- Migrating employee profiles, financial information, leave balances, and workflows into the HR system
- Planning and designing sites, projects, and cost centers to meet customer needs
- Offering intensive training to employees on the self-service module, allowing them to apply or enquire about any HR-related transaction, such as requesting over-time, loans, leave requests, resumptions, and enquiring about their wages, pay slips, leave balances, and other miscellaneous requests
- Recording the HR financial transactions through TRUST team, such as extra incomes, deductions, wages adjustment, leave, etc
- TRUST team will implement time attendance module for employees to track their attendance via mobile application.
- Tracking of lateness, absenteeism, missing punches, and fake punches will be recorded
- Using KSA’s Wage Protection System (WPS) to calculate and process monthly wages
- Providing monthly and periodic reports for the key metrics, including hiring rates, turnover rates, time to hire, cost of hire, increment ratio, wages analysis, HC-ROI, HC-value added, and annual provisions
Advanced HR Functions
By defining the knowledge, skills, abilities, authorities, and responsibilities for each position, we are able to develop pay scales and grading structures for each position
Analysis of the current workforce, identification of future needs, and implementation of solutions that are aligned with the organizational strategy to accomplish the wider objectives
Defining the general duties, responsibilities, and competencies needed for each position based on the company’s organizational structure and strategies
Developing recruitment plans, requisitions, screening, interviews, and the final selection process
Appraising employee performance annually based on set objectives and KPIs, then identifying performance gaps
Identification and development of potential replacements for key roles within the organization in case the existing postholder leaves
Acquiring the necessary training programs that improve the competencies gaps based on the appraisal results
Other Advanced HR Functions include
- Creating HR forms, letters, and memos within the HR system
- Developing job descriptions for all employees based on a professional structure reflecting the customer’s strategy
- Establishing the core, common, technical, and meta competencies for each position
- Providing the managers and supervisors with training on using the self-service module to help define the objectives of their subordinates
- To identify competency gaps and achieving assigned objectives, conduct periodic appraisals using the continuous feedback technique.
- Designing the training and development module based on the customer’s needs and objectives
- According to the appraisal results, design online training programs to improve the competencies gaps
- Developing succession planning structures for key and technical positions
- Setting objectives for successors that will enable them to gain the necessary knowledge, skills, and abilities
- All employees will receive advanced training on how to use the interactive and reliable self-service features
- Utilizing the cloud-based system which is integrated with the other modules for recruitment and selection
- TRUST HR consultants are responsible for controlling the data flow and providing daily advice and periodic reports
